Warranty and Credit Terms

Credit Terms & Policies

US Domestic and Canadian Warranty Policy

Our goal is to ensure your complete satisfaction

If, for whatever reason, you are dissatisfied with your purchase, you can return it to HiTechTrader.com within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

Refunds & Credits

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product, we will credit your account. Please allow 5-7 business days from receipt of item for a credit to appear on your account.

Exchanges

If the item was sent back for an exchange, please allow 5-7 business days from receipt of item for the replacement to be processed.

Conditions

Please read all conditions below. If conditions are not met, HiTechTrader.com reserves the right to refuse the return or to charge a restocking fee not less than 15%.

• All returned or exchanged items must be received in the condition in which they were sent (in their original box, and must include all packing material, any manuals, and all accessories).
• All returned or exchanged items must be shipped back in the same manner in which they were shipped (ie.- if it was shipped via air freight on a pallet, it needs to be returned via air freight on a pallet).
• HiTechTrader.com is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
• Defective items may be repaired, exchanged or refunded at our discretion for the same model or equivalent model.